Privacy Policy

Château Wellness Center

At Château Wellness Center, your privacy, comfort, and confidentiality are our highest priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, website, and team.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Full name, phone number, email address, date of birth
  • Service Information: Appointment details, preferences, and recovery-related information you choose to share
  • Payment Information: Billing details for services (processed securely through third-party providers)
  • Technical Data: IP address, device type, and website usage data

2. How We Use Your Information

Your information is used to provide a seamless and luxury experience, including:

  • Scheduling and managing appointments
  • Providing personalized wellness and post-operative care services
  • Communicating with you regarding bookings and updates
  • Processing payments securely
  • Improving our services and client experience

3. Confidentiality & Medical Privacy

We respect the sensitive nature of wellness and recovery services:

  • All client information is handled with strict confidentiality
  • We do not share medical or personal details without your consent
  • Our staff is trained to maintain discretion and privacy at all times

4. Sharing of Information

We do not sell or rent your personal information.

We may share limited information only when necessary with:

  • Trusted service providers (payment processors, booking systems)
  • Licensed healthcare professionals involved in your care
  • Legal authorities if required by law

5. Data Security

We implement high-level security measures to protect your data:

  • Secure servers and encrypted systems
  • Restricted access to personal information
  • Ongoing monitoring to prevent unauthorized access

6. Your Rights (California Residents)

If you are a California resident, you have the right to:

  • Request access to your personal data
  • Request correction or deletion of your information
  • Opt out of certain data uses

To exercise your rights, contact us directly.

7. Cookies & Website Tracking

Our website may use cookies to enhance your browsing experience. These help us understand user behavior and improve our services.

You can disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

Château Wellness Center
Email: chateaulumierewellnesscenter@gmail.com
Phone: +1 (234) 567-890
Location: Los Angeles, California